Qualitea

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  • Using the Fishbone Diagram for identifying possible causes to problems

    The Fishbone diagram, also known as the Cause and Effect or Ishikawa diagram is a quality management tool that allows you to quickly identify, visualize, and organize “causes” or “problems” that can lead to an effect. The diagram was developed by Kaoru Ishikawa and first presented in 1945 as a tool for analyzing the causes…