Qualitea

Your daily cup of quality

  • Using the Fishbone Diagram for identifying possible causes to problems

    The Fishbone diagram, also known as the Cause and Effect or Ishikawa diagram is a quality management tool that allows you to quickly identify, visualize, and organize “causes” or “problems” that can lead to an effect. The diagram was developed by Kaoru Ishikawa and first presented in 1945 as a tool for analyzing the causes…

  • How the Affinity Diagram can help organize ideas

    The Affinity diagram (also known as affinity mapping or the K-J Method) was created in 1960 by Japanese anthropologist Jiro Kawakita and although it may seem simplistic, don’t let that convince you that it’s also not incredibly useful. The diagram is useful whenever one is confronted with a large amount of data and/or ideas (like…